Orders | Manual Order Discount in 1.0

Seasonal promos, customer credits, referral incentive, sometimes you just want to share the love and offer your customers a discount on their order, here is how!

Create Discount Product 

1. Head to My Store tab > All Products tab > select 'Add Product' button
2. Make product name the text you want to appear with discount on order invoice
   
3. Toggle off ‘Track Inventory’
4. Set price to negative number (note: use '-' before number to set negative price). If using Advanced Inventory select 'Create Package' button and set price as negative number that represents discount (note: use '-' before number to set negative price)
   
5. Toggle off ‘Visibility’
6. Select 'Create' button
7. Add product to catalog you wish to discount customer orders for (i.e. Wholesale/Retail)

How to Discount an Order

1. Head to Orders tab > select 'View' button beside order you wish to discount 
2. Select 'Add Product' button and search created discount product
   
3. Set 'QTY' as 1 and click 'Save Changes'. The order total will adjust, and an email will automatically send to the customer with new order total.
4. You may wish to select the ‘Send Invoice’ button at the bottom of the order window to send the customer an official invoice with adjusted pricing.

TIP: This method can also be used to add an untaxed delivery fee or to refund a customer for a previously returned item.