Cancel a Customer Order
- Head to the Orders tab > Customer Orders sub-tab
- Click the 'View' button beside the order you wish to cancel
- Select the 'Cancel Order' button in the bottom of the order window.
- Head to the Supplier Orders sub-tab and cancel the corresponding supplier order
Cancel a Supplier Order
- Head to the Orders tab > Supplier Orders sub-tab
- Click the 'View' button beside the order you wish to cancel
- Select the 'Cancel Order' button in the bottom of the order window.
- Head to the Customer Orders sub-tab and click the 'View' button beside the corresponding customer order
- Remove products from cancelled supplier order
- Click the 'Save Changes' button at the bottom of the order window
TIP: In order to find corresponding customer and supplier orders, it is helpful to note that the order numbers tend to be in sequence. For example customer order #101 would correspond with supplier order #102 and #103.
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