Customer Requests

Unless your catalog is Public, you will need to approve new customers to purchase from you. 

If you have a private catalog, you will receive an email notification when a new customer wishes to view your product list. To approve the request, take the following actions. 

  1. Login to your account.
  2. Click the Customers tab
  3. Click the Requests sub-tab
  4. Click Accept or Reject
  5. You will be prompted to assign the new customer to a catalog when you accept the request. 


Note: If you want customers to be able to view products and fill their cart without being required to request access and sign in you will need to set your catalog as Public.

To make a catalog public head to the My Store tab and select Catalogs tab, click the 'Edit Customers' button next to the catalog you wish to make public then switch toggle to 'ON' in the public catalog section.