1. Knowledge Base
  2. A Guide For Buyers

Why Didn't I Receive an Email Confirmation for My Order?

Are you not getting updated on your orders or not receiving your catalog schedule?

Have you unsubscribed at any point?  

If you do accidentally unsubscribe there are guides below to help you Whitelist an email address: http://onlinegroups.net/blog/2014/02/25/how-to-whitelist-an-email-address/

https://clean.email/how-to-whitelist-an-email

Or you can use this link to add an Email Address to a Safe Sender List:

https://www.getyouonline.co.uk/news/how-to-add-an-email-address-to-a-safe-sender-list