Vendor Payouts

Quickly and easily pay your vendors in Local Line, directly from your connected bank account

If you are connected with one or more vendors in Local Line through the Connections feature, and that vendor is signed up for LocalPay, you can pay them directly for the products that have been ordered through your store.

Note: Although you can connect any personal or business account as the source for the funds, the vendor must apply for and have an active account through LocalPay in order to receive the payment. The hub does not need to be using LocalPay, but they do need a valid bank account capable of ACH/EFT transfers.

Vendor payouts are subject to a 1% transaction fee that is deducted from the amount to be paid to the vendor. E.g. if you are paying a vendor $100, they would receive $99.

 

Add a Vendor Payout Method

Pay a Vendor

Notifications and Failed Transactions

Paying Vendors Without LocalPay

Add a Vendor Payout Method

Before using the vendor payout feature, you will need to connect a personal or business checking or savings account where the funds will be drawn from. This is done by going to Settings -> Vendor Payout Methods in your back office:


Click Add Banking Details, and enter the account information in the form:

The routing number is a leading zero, the institution number, and the branch number, all with no dashes. For example, a check reads XXXXX-YYY (where X is the transit number and Y the institution number), the corresponding routing number would be 0YYYXXXXX (099912345 in this example). 

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When you click Add, the system will validate the account information and an error message will be displayed if there's a problem with any of the details.

Pay a Vendor

When a customer places an order for a shared product (or you manually log an order in your back office), a shared order is created. The hub's order will show products from all vendors, but each vendor will receive an order containing only their products:

The shared order from the hub's account

The price shown on the hub's order is the price the customer paid for the product which includes any price adjustment from the vendor's sharing price, and net of any additional taxes or fees.

When the vendor receives the order, the price on their order is the price they have shared the product at, which is set on the product edit page in the Sharing tab in the vendor's account. This is the price that appears as the package price in the hub account when viewing the product details:


Product Sharing settings, a 10% markup has been added

Package price as shown in the product information in the hub

The hub's adjusted price for the product, which is what the customer will pay

On the vendor's shared order, only their own products from the hub order are shown, and the amounts are based on the price they are sharing the product ats, not the final price the customer paid

When a shared order is created for a vendor that has an active LocalPay account, the system will automatically create a payout entry for that order. The amount will be the same as the vendor's shared order ($33 in this case). You can view the generated payout entries by going to Connections -> Vendors -> Vendor Payouts

In the table it shows the vendor's name and email address, the hub order number, the date the order was placed as well as the fulfillment date, the payment status of the order, and the payout transaction status. You can click the order number to open the order for review.

In order to pay the vendor, select one or more payout entries in the table and click the Payout button:

The system will add the total of all the selected orders and allow you select the account you connected in Settings -> Vendor Payout Methods

Click the Pay button to initiate the payout. Please note that payouts will take 3-5 business days to process, and the vendor will then receive the payment in their LocalPay account where it will be batched with any other payments they have received and paid out according to their payout schedule to the account they connected. You can review the payout status by checking the Transaction Status label in the Vendor Payouts table.

Notifications and Failed Payments

A payout notification email is sent to both the hub and the vendor when a payout is initiated. If the payout fails for some reason, a failed transaction notification is sent from LocalPay to the vendor, and in the hub's Vendor Payouts table, the status will show as Failed and can be retried.

Paying Vendors Without LocalPay

If you have vendors that don't have a LocalPay account, or you would prefer to pay your vendors using cash or check, you can use the Vendor order totals export in the Orders section of your back office to generate a report of what you owe your vendors.

Select one or more Orders in the table (or apply filters to define the orders you are interested in), then click Export at the top:

Select Vendor order totals (payout) from the Export type dropdown, then click Generate.

The generated report will total the base price for each vendor's products on the selected orders and provide a subtotal, sales tax and total amount for each vendor:

The base price is the price the vendor set when sharing the product with you, before you have added any price adjustments: